These terms set out what we expect from you and what you can expect from us when you access slitvip — covering your account, transactions through OVO, ShopeePay or Bank Transfer, and the content available where local law permits. Read them before you start, so your account use stays consistent with what this policy allows.
Account access terms
OVO, ShopeePay, Bank Transfer context
Indonesia-eligible regions only
Third-party content scope
POSISI KEBIJAKAN
What These Terms Actually Cover
By opening an account on slitvip and using any part of our lobby — slots from PG Soft or Habanero, live tables, sports markets — you accept these terms as the operative agreement between you and us. They apply each session, not just at registration. Availability of any feature, including payment routes such as OVO, ShopeePay or Bank Transfer, depends on your eligible region and local law at the time of access. We are not responsible for access restrictions imposed by local regulation outside our control. These terms may change. When they do, the updated version is posted here with a revised effective date. Continuing to use your account after that date means you accept the changes. If you do not agree, your option is to close your account by contacting our support channel. We do not apply retroactive terms to completed transactions — only to activity from the date the change takes effect. Questions about a specific clause can be sent to our support team; we aim to give you a clear answer referencing the relevant section rather than a generic reply.
OVO
OVO transactions are subject to the same terms as all account wallet movements — recorded in your transaction history and governed by the limits shown at the point of transaction.
ShopeePay
ShopeePay deposits and withdrawals follow the same account rules. The current limits and steps are shown in your account dashboard after login, not fixed here in advance.
Bank Transfer
Bank Transfer activity is logged under your account transaction record. Verify the details shown on the transfer screen before confirming — we process what is submitted.
RUANG LINGKUP
Where This Policy Applies and What It Covers
Not every part of your slitvip experience falls under the same clause. Account access, in-lobby transactions, site content and third-party services each sit in a distinct part of this policy — knowing the difference helps you direct any question to the right section and get a faster answer from our support team.
Account Access
Your login, registration steps, identity confirmation and session activity are all governed by these terms. Access is permitted only in regions where local law allows it; we do not extend access where it is restricted.
Transactions
Deposits and withdrawals through OVO, ShopeePay or Bank Transfer are covered by the transaction clause. Amounts, limits and verification steps are shown in your account at the time of the transaction.
Site Content
Game content from studios such as Microgaming, PG Soft and Habanero is subject to the content terms. RTP details are shown only where the studio or game exposes them — we do not publish figures the provider does not supply.
Third-Party Services
Payment processors, network providers and any external service linked from the platform operate under their own terms. We are not liable for disruptions or policy changes on their side that affect your transaction.
HAK PENGGUNA
Practical Actions Available to You Under This Policy
These terms are not a one-way obligation. You have specific actions available to you — reviewing your records, correcting your account details, raising a formal question about how we applied a clause, and requesting support if a transaction does not match your history. All of these start inside your account dashboard after login. Your transaction log covers every OVO, ShopeePay and Bank Transfer movement and is accessible without contacting support first. For account detail corrections — name, contact information, wallet identifier — use the account settings section; changes that affect identity verification may require additional confirmation steps as shown on screen. If you believe a term has been applied incorrectly to your account, contact support with the specific transaction ID or session reference. We will review it against the clause in question and respond in writing. Closing your account is also your right; the process is in account settings under the close-account option.
Review Records
Your full transaction history — deposits, withdrawals, game rounds — is in your account dashboard. No request to support is needed to view it; it is there after login.
Correct Account Details
Update your contact details or wallet identifier in account settings. Identity-linked changes follow the verification steps shown on screen at the time you make the edit.
Raise a Policy Question
Send your question to our support channel with the relevant transaction ID. We will reference the exact clause, not give a generic reply.
Request Account Closure
The close-account option is in your account settings. Once confirmed, pending transactions are processed before the account is closed; no new transactions are accepted after confirmation.
KONTAK KEBIJAKAN
How to Reach Us About These Terms
If any clause in these terms is unclear, or you have a question about how it applies to your account or a specific transaction, our support team is the right starting point. Have your account reference ready when you reach out — it moves the conversation faster.
Live Chat
Open the chat widget from any page in the lobby. Use it for questions about how a term applies to a current transaction or account state.
Email Support
For written questions about specific clauses, email our support address. Reference the clause section and your account ID so we can reply with a precise answer.
Account Dashboard
Many policy-related answers — transaction records, current limits, wallet settings — are visible directly in your dashboard after login without needing to contact us.
PENGELOLAAN DATA
How We Handle Your Data and Account Security
Your account data, session activity and transaction records are stored in line with this policy. We retain transaction data as required to resolve disputes and respond to account queries — the retention period is noted in the policy version current at the time your transaction was made. Cookies used on slitvip are limited to session management and account state; they are not used to share your data with game studios or payment processors beyond what is needed to complete a transaction.
Data Retention
Transaction and account records are kept for the period stated in the current policy version. If the period changes in a revised policy, it applies only to data created after that revision takes effect.
Cookie Use
We use session cookies to keep your account state consistent across pages. No personal data is passed to studios such as JDB or PlayStar beyond the session token needed to load their game content.
Account Security
Your account credentials are your responsibility. If you believe your login has been compromised, use the reset option shown on the login screen and contact support immediately with your account reference.
Policy Change Contact
To request a copy of the policy version that applied to a past transaction, or to ask about a specific data handling clause, contact support with your account ID and the date of the transaction in question.
PERTANYAAN UMUM
Common Questions About These Terms
These are the questions our support team receives most often about this policy. If yours is not covered here, contact us directly with your account reference.
When do these terms take effect for my account?
They take effect when you complete account registration. Each subsequent login confirms your continued acceptance. If we publish a revised version, the new terms apply from the date shown on the policy page — not retroactively to earlier activity.
Does this policy cover my OVO and ShopeePay transactions?
Yes. All account wallet movements — including OVO, ShopeePay and Bank Transfer — are governed by the transaction clause in these terms. The specific limits and steps for each method are shown in your account at the time of the transaction.
How do I find out which policy version applied to an older transaction?
Contact our support team with your account ID and the transaction date. We keep a record of policy versions and can confirm which version was in effect on that date and how the relevant clause read at the time.
Can I correct my account details after registration?
Yes. Contact details and wallet identifiers can be updated in your account settings. Changes to identity-linked fields follow the verification steps shown on screen. If you cannot complete the steps shown, contact support with your account reference.
What happens to my account data if I close my account?
Transaction records are retained for the period specified in the current policy — closure does not automatically delete historical data. Pending transactions are completed before closure is finalised. Details are shown on the close-account screen in your account settings.
Are game studios like Microgaming or Habanero covered by these terms?
Studios such as Microgaming, Habanero and PG Soft supply game content to the lobby. Their content appears under the site content clause of these terms. Their own platform terms govern their internal systems; we are responsible for the account and transaction experience on our side.