Mobile / Live
At slitvip, we take the data you share with us seriously — from the moment you open an account to every session you log in from your phone or desktop. This policy explains what we collect, why we collect it, and what choices you have over your own information, subject to eligibility under local law.
When you create an account, we collect the registration details you provide — name, contact address, and the payment method you choose to link, whether that is OVO, ShopeePay, or Bank Transfer. We record transaction references tied to your account wallet so that your deposit and withdrawal history is readable inside your account dashboard after login. We also collect session data: the device type, browser environment, and page interactions that help us keep your account accessible across your phone and desktop without losing your place in the lobby. Cookies and similar local storage tools are used to hold your session state. You can adjust cookie permissions through your browser settings, though disabling certain cookies may affect how pages load. We do not sell your personal data to third parties. Data shared with payment processors — such as when you initiate an OVO or Bank Transfer transaction — is governed by those processors' own policies in addition to ours. We retain account records for as long as your account remains open and for a further period required by applicable regulations in eligible regions. Where local law in Indonesia affects retention or access, those requirements take precedence.
Transaction references linked to your OVO wallet are stored in your account record. These references confirm payment status; we do not store your full OVO credential.
ShopeePay transaction IDs are recorded against your account session for reconciliation. Your ShopeePay account details remain with ShopeePay's own systems.
Bank Transfer references — including the transfer amount and timestamp — are logged in your account wallet history, visible after you log in to your dashboard.
This policy applies to your use of slitvip where access is permitted under local law. It covers your account registration data, your in-session behaviour on our pages, and transaction references stored against your wallet. It does not extend to third-party services you reach through links on our pages, nor to the internal policies of payment processors you connect to your account.
When you log in — from a phone, tablet or desktop — we process your credentials and session token. This data stays within our account system and is not shared with game studios such as PG Soft or Habanero.
Payment references for OVO, ShopeePay and Bank Transfer are stored in your wallet history. The payment processor handles the actual fund movement under its own data policy, separate from ours.
Game-content delivery from studios like Microgaming, JDB or PlayStar does not involve your personal account data. Those studios receive only the session token needed to load the game.
Links to external pages, e-wallet apps or partner sites take you outside this policy's scope. We do not control how those services handle your data once you leave our pages.
You have practical choices over the data we hold for your account. The simplest starting point is your account dashboard, where your registered contact details and wallet history are visible after login. If anything looks incorrect — a name, a contact address, a payment reference — you can raise a correction request through our support channel and we will update the record following verification. You can also ask us what personal data we hold against your account, and we will respond through the same channel. If you decide to close your account, you can request deletion of personal data that is not subject to a legal retention requirement. Note that transaction references linked to OVO, ShopeePay or Bank Transfer may need to be retained for a period set by applicable regulations in eligible regions. All requests are handled in the order they are received.
Log in to your account dashboard to see your registered details and wallet transaction history. This is the fastest way to check what information we hold for your session.
If your contact details or information are incorrect, contact our support team with the correction. We verify and update the record after confirming your account identity.
For any question about what personal data we hold or how it is used, reach our support team via the contact path shown in the Support section below. We respond through the same channel.
To close your account and request deletion of personal data, contact support directly. Some transaction records may be retained as required by applicable local regulations.
If you have a specific question about how we handle your data, or you want to submit a correction or deletion request, reach us through any of the contact paths below. We handle policy enquiries separately from general account support so your request goes to the right team.
Open the chat widget from any page while logged in to your account. Mention 'privacy request' at the start so the team routes your message correctly.
Send your data or policy request to our support email address shown on the Contact page. Include your registered account email so we can verify your identity before responding.
For routine corrections — contact details, wallet references — log in to your dashboard first. Many records can be reviewed there before a formal support request is needed.
Protecting the data tied to your account is part of how slitvip operates day to day. We apply access controls so that only the systems that need your data to function can reach it — your game session does not expose your payment details, and your payment references do not flow to game-content studios. Cookies that hold your session state are scoped to our domain and expire when you log out or close your browser, unless you have chosen to stay logged in.
Personal data is stored in systems with access controls. Payment references for OVO, ShopeePay and Bank Transfer are separated from game-session data so neither side can read the other.
We use session cookies to keep you logged in across pages. You can clear these through your browser at any time. Persistent cookies for preference memory can be declined in your browser settings.
Account and transaction records are kept for as long as your account is open, plus any further period required by applicable regulations in eligible Indonesia regions. Records no longer required are deleted.
When we update this policy, the revised version appears on this page with the date of change noted at the top. Continuing to use your account after a change is posted means you have seen the updated terms.
These questions cover the situations our account holders ask about most when reading through this policy. If your question is not answered here, reach us through the contact paths listed in the Support section above.
We collect the registration details you enter — name and contact address — plus the payment method you link, such as OVO, ShopeePay or Bank Transfer. Session and device data is also recorded to keep your account accessible across devices. We do not collect more than what is needed to run your account.
Yes. Log in to your account dashboard to view your registered details and wallet transaction history. For a fuller picture of what we hold, contact our support team with a data access request and we will respond after verifying your identity.
Open a support request through live chat or email with the corrected detail clearly stated. Our team verifies your account identity first, then updates the record. The change will be visible in your account dashboard once confirmed.
We store only the transaction reference ID that confirms a payment was made — not your full OVO or ShopeePay credential. The actual payment credential stays within those processors' own systems under their own data policies.
Records are kept for as long as your account is open. After closure, transaction references may be retained for a further period as required by applicable regulations in eligible regions. Data no longer required under those rules is deleted.
Contact support to request closure and deletion of personal data. We process the request after identity verification. Some transaction records — particularly those linked to OVO, ShopeePay or Bank Transfer payments — may need to be retained as required by applicable local regulations before full deletion can proceed.